Full Course Catalog

In this course, students will continue their learning on the foundations of report writing with Microsoft® SQL Server® Report Builder and SSRS.

Learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues.

This course is intended for power users and IT professionals who are tasked with working within the SharePoint 2016 environment and conduct site collection and site administration. This course is for an on-premise SharePoint environment.

The course is appropriate for existing SharePoint on-premises administrators and new administrators to Office 365 who need to understand how to correctly setup SharePoint Online for their company. The course will also help SharePoint on-premise administrators understand the differences between SharePoint on-premises and SharePoint Online.

This course delivers an instructor-led product showcase for Microsoft Power Automate (formerly Flow) from start to finish in an engaging and practical way that will give you the confidence to select the right actions and workflow logic for your business workflows. Power Automate is a diverse product, turning business processes into automated, consistent and visual workflows and is designed to interweave the various products in Office 365 as well as connect to other on-premises and web-based solutions.

In this course you will describe key database concepts in the context of SQL Server, characterize database languages used in SQL Server, describe data modeling techniques, discuss normalization and denormalization techniques, distinguish relationship types and effects in database design, describe the effects of database design on performance, and define commonly used database objects.

In this course you will, create sophisticated SSIS packages for extracting, transforming, and loading data, use containers to efficiently control repetitive tasks and transactions, configure packages to dynamically adapt to environment changes, use Data Quality Services to cleanse data, successfully troubleshoot packages, create and manage the SSIS Catalog, deploy, configure, and schedule packages, secure the SSIS Catalog.

In this course you will, explain core programming fundamentals such as computer storage and processing, create and use variables and constants in programs, discuss how to create and use functions in a program, use decisions structures in a computer program, create and use repetition (loops) in a computer program, explain pseudocode and its role in programming, implement object-oriented programming concepts, and identify application errors and explain how to debug an application and handle errors.

In this 5-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and 2019.

This is a 4-day course is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Unlock the power of generative AI to supercharge your productivity in Word, PowerPoint, and Excel. In this hands-on course, you’ll learn how to brainstorm ideas, generate written content, design eye-catching visuals, and solve spreadsheet challenges using tools like ChatGPT and Copilot. Whether you’re creating documents, crafting presentations, or crunching numbers, you’ll walk away with real-world AI skills you can use right away.

Learn to effectively and ethically use AI tools to generate high-quality, customized images for business applications, saving time and resources while enhancing creativity.

Learn to craft effective prompts and utilize AI text-generation tools to create high-quality, purpose-driven content efficiently and ethically for business applications.

Artificial intelligence (AI) tools can be used in a business setting to create images that are unique, high quality, and cost effective. In response to your written prompt describing what you require in an image, these tools can quickly produce art, illustrations, diagrams, sketches, graphical concepts, and a wide range of other images, enabling you to save time and money designing and developing new graphic concepts, custom images, and product designs.

Artificial intelligence (AI) tools can be used in a business setting to generate text that is unique, thorough, and highly effective at communication. In response to your written prompt describing what you require, these tools can quickly summarize information, generate ideas, solve problems, participate in conversations, and engage in a wide range of other purposes, enabling you to save time and money designing and developing text-based content.

This course introduces fundamental concepts related to artificial intelligence (AI), and the services in Microsoft Azure that can be used to create AI solutions. It is designed as a blended learning experience that combines instructor-led training with online materials. The hands-on exercises in the course are based on Learn modules, and students are encouraged to use the content on Learn as reference materials to reinforce what they learn in the class and to explore topics in more depth.

AI-102 Designing and Implementing an Azure AI Solution is intended for software developers wanting to build AI infused applications that leverage Azure Cognitive Services, Azure Cognitive Search, and Microsoft Bot Framework. The course will use C# or Python as the programming language.

This course shows you how to apply various approaches and algorithms to solve business problems through Artificial Intelligence (AI) and Machine Learning (ML), follow a methodical workflow to develop sound solutions, use open source, off-the-shelf tools to develop, test, and deploy those solutions, and ensure that they protect the privacy of users. This course includes hands on activities for each topic area.

Azure OpenAI Service provides access to OpenAI’s powerful large language models such as GPT; the model behind the popular ChatGPT service. These models enable various natural language processing (NLP) solutions to understand, converse, and generate content. Users can access the service through REST APIs, SDKs, and Azure OpenAI Studio. In this course, you’ll learn how to provision Azure OpenAI service, deploy models, and use them in generative AI applications.

This comprehensive 3-day course offers an in-depth exploration of the PDCA Cycle, Lean Manufacturing, Total Productive Maintenance (TPM), and Visual Factory principles, designed to give participants a robust understanding of these powerful methodologies and how they can be effectively implemented to drive continuous improvement in manufacturing environments.

Analyze business data, visualize insights, and share those insights across the enterprise

A toolkit of best practices for transforming processes and designing future-ready organizations. Geared toward American Society for Quality (ASQ) exam prep, with scheduling via Prometric. ASQ Exam Application Deadline: Sep 14, 2026 ASQ Testing Window: Oct 1-31, 2026

This CAPM exam prep course equips you with the knowledge and confidence to pass the exam and apply project management frameworks effectively. Covering all knowledge areas in PMI’s PMBOK® Guide, the course ensures you develop a strong foundation to manage projects successfully. Whether you're a recent graduate, career switcher, or project team member, earning CAPM certification sets you apart and opens doors to new opportunities in project management.

This training prepares students for PMI Risk Management Professional (PMI-RMP®) certification. The PMI-RMP® fills the need for a specialist role in project risk management.

Exceptional customer service is about more than meeting expectations—it is about creating experiences that people remember for the right reasons. This course introduces the principles from Ken Blanchard and Sheldon Bowles’ Raving Fans and provides practical tools for turning everyday interactions into opportunities to build trust, loyalty, and confidence.

Change rarely happens because people are simply told what to do. Creating meaningful, lasting change requires understanding what motivates individuals, what influences their behavior, and what conditions help them succeed. At an organizational level, lasting change also requires creating a culture that reinforces the behaviors and decisions needed to achieve the organization's vision, mission, and values.

High-performing teams are not created simply by bringing talented people together. They are built through trust, healthy conflict, commitment, accountability, and a shared focus on results. Crucial Teams provides professionals with practical tools for strengthening team effectiveness while recognizing that the diversity of experiences, expertise, personalities, and perspectives within a team can be one of its greatest assets.

Crucial Accountability equips participants with practical skills to address performance challenges, strengthen accountability, and improve results in the workplace. Through engaging videos, interactive exercises, and real-world application, participants learn how to navigate difficult conversations with confidence and clarity.

Strong professional relationships don’t happen by accident. They are built over time through trust, authenticity, meaningful connection, and a genuine interest in others. For professionals who may find networking or navigating professional relationships challenging, having practical tools and strategies can make it easier to build connections with confidence and purpose.

Exceptional customer service is about more than meeting expectations—it is about creating experiences that people remember for the right reasons. This course introduces the principles from Ken Blanchard and Sheldon Bowles’ Raving Fans and provides practical tools for turning everyday interactions into opportunities to build trust, loyalty, and confidence.

Exceptional customer service is about more than meeting expectations—it is about creating experiences that people remember for the right reasons. This course introduces the principles from Ken Blanchard and Sheldon Bowles’ Raving Fans and provides practical tools for turning everyday interactions into opportunities to build trust, loyalty, and confidence.

In this course, you will use various Python tools to load, analyze, manipulate, and visualize business data.

In this course, you will analyze and visualize data using Excel and associated tools. You will:: - Perform data analysis fundamentals. - Visualize data with Excel. - Analyze data with formulas and functions. - Analyze data with PivotTables. - Present visual insights with dashboards in Excel.

In this course, you will use generative AI to assist you as you work with spreadsheets.

Using Data Analysis Expressions to solve common business problems in Power BI

Provides a foundation for Excel knowledge and skills

Put the full power of Excel right at your fingertips: collaborate, automate, and use conditional logic to construct and apply elaborate formulas and functions

Gain a solid understanding of Power Pivot to maximize your effectiveness when analyzing data

Use the advanced PivotTable functionality in Excel to analyze your raw data

Analyze business data, visualize insights, and share those insights across the enterprise

Start down the road to creating advanced workbooks and worksheets to help deepen understanding of organizational intelligence

In this course, you will develop and deploy VBA modules to solve business problems.

In this course, you will analyze and visualize data using Excel and associated tools.

This course teaches concepts by deep-dive on-hand exercises. Throughout the course, you will learn data wrangling with hands-on exercises and activities. You’ll find checklists, best practices, and critical points mentioned throughout the lessons, making things more interesting.

This course covers methods and practices for performing advanced data analytics at scale.

This introductory and beyond level course is for technical users newer to Python who want to learn advanced data handling and transformation skills, using the latest tools and techniques. The course is approximately 50% hands-on to 50% lecture ratio, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Student machines are required.

Analyze business data, visualize insights, and share those insights across the enterprise

To provide a technique for dialing-in an approach to achieving customer satisfaction every time in every Agile project.

Scope creep, the gradual expansion of a project's scope, can derail timelines, inflate budgets, and jeopardize project success

This training prepares students for PMI Risk Management Professional (PMI-RMP®) certification. The PMI-RMP® fills the need for a specialist role in project risk management.

This CAPM exam prep course equips you with the knowledge and confidence to pass the exam and apply project management frameworks effectively. Covering all knowledge areas in PMI’s PMBOK® Guide, the course ensures you develop a strong foundation to manage projects successfully. Whether you're a recent graduate, career switcher, or project team member, earning CAPM certification sets you apart and opens doors to new opportunities in project management.

Led by renowned Project/Program Management instructor Barry Mulkhraj, this 4-Day course explores program leadership, operational excellence, performance psychology, and strategic execution in diverse environments. Barry delivers high-energy, insight-driven sessions designed to go beyond theory and create real impact.

Designed for Project Managers and/or Project Support Personnel to learn industry best practices and apply a more formal, standards-based approach to projects. This class aligns with the Project Management Body of Knowledge (PMBOK®) and will prepare attendees seeking to obtain the (PMI)® Project Management Professional (PMP)® certification on (PMBOK® Eighth Edition. PMI®, PMP®, and PMBOK® are registered marks of Project Management Institute, Inc.

In this course, you will apply the generally recognized practices of project management to successfully manage projects.

Students will benefit from this course by understanding the foundational principles of project management, improving their project management skills, utilizing tools and techniques to effectively manage projects, gaining a common project management language to improve communication, and learning frameworks to identify, manage, and mitigate risk. Concepts learned in this course are immediately applicable to ongoing projects.

This comprehensive 3-day course offers an in-depth exploration of the PDCA Cycle, Lean Manufacturing, Total Productive Maintenance (TPM), and Visual Factory principles, designed to give participants a robust understanding of these powerful methodologies and how they can be effectively implemented to drive continuous improvement in manufacturing environments.

This three-day course provides participants with a solid foundation in project management methodology, aligned with the standards outlined in PMI®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide). The course follows best practices recommended by PMI® to help prepare participants for the PMP® certification exam. PMI® and PMBOK® are registered marks of Project Management Institute, Inc. Due to technical limitations in this section, the required format of PMBOK® Guide has been omitted.

A toolkit of best practices for transforming processes and designing future-ready organizations. Geared toward American Society for Quality (ASQ) exam prep, with scheduling via Prometric. ASQ Exam Application Deadline: Sep 14, 2026 ASQ Testing Window: Oct 1-31, 2026

This course is designed to familiarize you with some of the advanced features and functions of Microsoft Project so you can use it effectively and efficiently in a real-world environment

Use Microsoft Project effectively and efficiently in a real-world environment.

Learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues.

In this course, students will continue their learning on the foundations of report writing with Microsoft® SQL Server® Report Builder and SSRS.

This course is intended for power users and IT professionals who are tasked with working within the SharePoint 2016 environment and conduct site collection and site administration. This course is for an on-premise SharePoint environment.

The course is appropriate for existing SharePoint on-premises administrators and new administrators to Office 365 who need to understand how to correctly setup SharePoint Online for their company. The course will also help SharePoint on-premise administrators understand the differences between SharePoint on-premises and SharePoint Online.

In this course you will, explain core programming fundamentals such as computer storage and processing, create and use variables and constants in programs, discuss how to create and use functions in a program, use decisions structures in a computer program, create and use repetition (loops) in a computer program, explain pseudocode and its role in programming, implement object-oriented programming concepts, and identify application errors and explain how to debug an application and handle errors.

In this course you will, create sophisticated SSIS packages for extracting, transforming, and loading data, use containers to efficiently control repetitive tasks and transactions, configure packages to dynamically adapt to environment changes, use Data Quality Services to cleanse data, successfully troubleshoot packages, create and manage the SSIS Catalog, deploy, configure, and schedule packages, secure the SSIS Catalog.

In this course you will describe key database concepts in the context of SQL Server, characterize database languages used in SQL Server, describe data modeling techniques, discuss normalization and denormalization techniques, distinguish relationship types and effects in database design, describe the effects of database design on performance, and define commonly used database objects.

This course delivers an instructor-led product showcase for Microsoft Power Automate (formerly Flow) from start to finish in an engaging and practical way that will give you the confidence to select the right actions and workflow logic for your business workflows. Power Automate is a diverse product, turning business processes into automated, consistent and visual workflows and is designed to interweave the various products in Office 365 as well as connect to other on-premises and web-based solutions.

In this 5-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and 2019.

This five-day instructor-led course provides students who administer and maintain SQL Server databases with the knowledge and skills to administer a SQL server database infrastructure. Additionally, it will be of use to individuals who develop applications that deliver content from SQL Server databases.

This five-day course describes how to set up, configure and manage an Office 365 tenant including identities, and the core services of Microsoft 365. In this five-day course, you will learn how to plan the configuration of an Office 365 tenant including integration with existing user identities; plan, configure and manage core services; and report on key metrics.

In this course, you will create single table SELECT queries, create multiple table SELECT queries, insert, update, and delete data, query data using built-in functions, create queries that aggregate data, create subqueries, create queries that use table expressions, use UNION, INTERSECT, and EXCEPT on multiple sets of data, implement window functions in queries, use PIVOT and GROUPING SETS in queries, use stored procedures in queries, add error handling to queries, and use transactions in queries.

This five-day instructor-led course teaches IT professionals the fundamental administration skills required to deploy and support Windows Server in most organizations. It is designed primarily for IT professionals who have some experience with Windows Server and will be responsible for managing identity, networking, storage and compute by using Windows Server, and who need to understand the scenarios, requirements, and options that are available and applicable to Windows Server.

This course will teach students who are new or unfamiliar with Microsoft Copilot how to use it effectively in common situations. The course focuses on Copilot for Microsoft 365, using the AI in applications like Word, PowerPoint, Excel, Outlook, OneNote and Teams. It also covers other popular Copilot experiences found in Windows 11, Edge and the Copilot website.

Administering Cisco Unified Communications Manager (ACUCM with AUC) is a 5-day training program that provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. This course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This UC training course focuses on Cisco Unified Communications Manager (CUCM) v12x. All labs are using CUCM v12x.

Students who attend this course will leave armed with new skills to leverage modules, scale applications into multi-core environments, and improve the performance of Java 9 applications. This course will teach students everything they need to successfully master and implement the latest features and benefits of Java 9 and become a more effective Java 9 developer.

In this course, you will expand your Python proficiencies, select an object-oriented programming approach for Python applications, create object-oriented Python applications, create a desktop application, create data-driven applications, create and secure web service-connected applications, program Python for data science, implement unit testing and exception handling, and package an application for distribution.

In this course, you will develop your understanding about agile business analysis and the role of the business analyst on an agile team. You will learn how business analysis on an agile project is ‘the same’ and ‘different’ than business analysis performed on waterfall projects. You will understand how the business analysis role changes on an agile team.